BackDial 211
The number 211 for Southeast Colorado is an important new and free service for residents of Southeast Colorado 'who need help' or 'who want help'.
211 is an easy to remember telephone number that anyone can call to reach a person who has been trained to assess your needs and put you in touch with the most appropriate community services available to meet those needs. They will help you through the complex maze of community service agencies and government programs. You can also be directed to opportunities to volunteer or make donations. In addition, it has the potential to increase the service capacity of local agencies as more people are directed to appropriate services, enabling the entire community system to be more efficient and effective.
211 for Southeast Colorado phone service is now available in Pueblo and Fremont Counties, serving over 70% of the residents of our region, and who now have access to 211 service. 211 for Southeast Colorado covers an 11 county region, including Baca, Bent, Crowley, Custer, Fremont, Huerfano, Kiowa, Las Animas, Otero, Prowers, and Pueblo, with a total population of approximately 275,000.
211 for Southeast Colorado service also provides support of emergency relief in disasters. 211 was important in the relief efforts of Hurricane Katrina and served as backup assistance for 911 overflow calls. It is also part of the current Pandemic Flu planning process.
The Senior Resource Development Agency (SRDA) in Pueblo is providing the phone service 8:00 AM to 5:00 PM Monday through Friday. Guidance for this service is provided by the 211 for Southeast Colorado Advisory Council and directed by Pat Gash.
Funding and support for the service has been provided by the 211 for Southeast Colorado Advisory Council, Senior Resource Development Agency, Caring for Colorado Foundation, El Pomar Foundation, Canon City Rotary Club and Crowley County, Independent Order of Forresters, City of Pueblo, Pueblo County, IBM, and Pueblo Technology Alliance.